FNB worst bank ever

I open an account in Jan 2018, biggest mistake ever, they cant keep their promises that they will load all debit orders on behalf of client. I submitted 3 bank statement and 3 pay sheets for application for a credit card, nothing was done. Their bank charges are way to expensive. Gladly i closed my account with a smile on 29/03/2018. Luckily i did not closed my ABSA account. On month end there is no paper loaded in their ATM to get a full statement, always the same question, don't you have internet banking? FNB should learn something from ABSA and that is client service and lower bank charges. FNB branch used Woodbridge Kempton Park