1 reviews | Active since Aug 2017
FNB - WORST BANK EVER
This is the 3rd im writting here with the same problem from the 20th june and no one seems to be helping. I made a transaction using an FNB APP to the wrong account number. Actually the account number that i put there does not even exist cause in the space of the account number i put in the amount which was R2100. Unfortunately the transation went through and the money was deducted from my account. Since the recipient was a standard bank client, im told that standard bank has the money so i should go there. Really! I dont have any business with standard bank. This simple shows how unsafe FNB is. I am disgusted by service, to top it all you are charging my account money for a reversal when i haven't even recieved any concrete response for you. You are a ****, a ****************! Like, i have made peace with the fact that you chowed my hard earned money. Tebogo thanks for trying your best with helping me but this isn't going no where with your investigations that are taking forever. Bye!
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
