FNB Worst Bank Ever

This past Saturday, I went to the bank to find out why my account had no benefits. I was advised to go upstairs to their sales people who would offer me a better product and account than what I had but guess what... After almost an hour and a half of being in e queue the woman finally got to me and the service I got from her was was horrible. Instead of explaining their new products or how I can upgrade my account seeing I have been with FNB for almost 7 years now w the same account, she was so rude and made me seem stupid. She in turn asked me 'what did I want from them'' in the most unprofessional way ever. <br> <br> To add insult to the wound Sunday night FNB billed me the following FNB :-) Se*** MTHL R-90