ME
Mohammed E
1 reviews | Active since May 2011
11 Sept 2019, 09:08
FNB worst bank and Rewards program
Fnb bank and FNB ebucks is the biggest waste of time, i am a loyal FNB client for the past 10 years and i have around 5 accounts linked to my FNB account , i am usually on level 5 or 4 on ebucks and earn between 5000eb and 7000eb this month with no change in my spending i dropped to a level 1 and i earned 35eb!!!!!!! ??? i called my private banker and as usually he is not available and the call center agents response was "i see there is a problem on your ebucks allocation" with no solution or resolution to the problem
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Replies (2)
FNB (First National Bank)'s replyOfficial
11 Sept 2019, 10:17Good day Mohammed,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply11 Sept 2019, 10:17
Official
Good day Mohammed,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
ME
Mohammed E's updateReviewer Update
15 Sept 2019, 13:28Pathetic service still no assistance or feedback on the above matter
ME
Mohammed E's update15 Sept 2019, 13:28
Reviewer Update
Pathetic service still no assistance or feedback on the above matter