GvdN
Gideon van der Nest
1 reviews | Active since Oct 2017
08 Feb 2019, 15:05
FNB WORST BANK
My mother received her new credit card on the 1st of February 2019 after a lot of complaining. Today when I wanted to draw money at the atm the pin would not work and the new card was blocked. Courier services said the old pin would work on the new card??? Now my mother cannot buy any food because of this bad service from Fnb!!!
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FNB (First National Bank)'s replyOfficial
08 Feb 2019, 16:41Good Day Gideon van der Nest
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint can you provide us with your mother's Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Hello Peter Team Email address: *** Tel number: ***
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint can you provide us with your mother's Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Hello Peter Team Email address: *** Tel number: ***
FNB (First National Bank)'s reply08 Feb 2019, 16:41
Official
Good Day Gideon van der Nest
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint can you provide us with your mother's Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Hello Peter Team Email address: *** Tel number: ***
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint can you provide us with your mother's Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Hello Peter Team Email address: *** Tel number: ***