LH
Lezahn H

1 reviews | Active since Jul 2016

24 Apr 2018, 15:07

FNB - WORST BANK

FNB - PLEASE DO NOT BANK WITH FNB

We had an account with FNB a few years ago. App**** for vehicle finance and it was declined due to Bad Conduct that is on my husband's name. This account has not been used for more than 4 years. I think this account is older than 7 years. I need the bad conduct REMOVED as no one even phoned, or sms'ed or emailed anything about this account.

BAD SERVICE and I advise people to move their accounts as FNB will stab you in the back.

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Apr 2018, 16:06
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

LH
Lezahn H's update24 Apr 2018, 16:23
Reviewer Update
Your apology will mean something when the Bad Conduct has been removed, which I HOPE you can do today!!