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stephen F

1 reviews | Active since Jan 2014

05 Jan 2017, 12:44

Fnb worst bank

<p>Fnb offers private banking cards but useless service. Business bankers are never in the branch. Private bankers are always unavailable. </p> <p>I have a query on my account for a month . Now I am sitting in ques to query when the amazing private bankers are meant to help. Fnb is a call centre bank </p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Jan 2017, 10:31
Official

Good day Mr. stev777

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***