BA
Bradley A

1 reviews | Active since Dec 2017

17 Jul 2018, 08:46

FNB worse bank in SA

REF: ********** NF

No response, please advise urgently and return the money to my account........

Please advise why i was charged R100 for card delivery fee when it was FNB's fault in the first place that my card was cancelled. Please correct this and have that money refunded to me.

0
Replies (2)
BA
Bradley A's update17 Jul 2018, 09:01
Reviewer Update
this has been resovled
FNB (First National Bank)
FNB (First National Bank)'s reply17 Jul 2018, 09:02
Official

Good Day Bradley Adonis,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***