FNB WORSE BANK EVER/ NO SERVICE

Good Day all. If you ever thought of joining FNB please do not. They have the worse service ever!!!! ***NF. This was my first reference number where my complaint was lodged on 26 September. I am still awaiting on my problem to be fixed and every time I contact someone I get a automated email saying they are out of the office? Is someone even working? FNB has no idea what service even means and if this is there SO CALLED PRIVATE CLIENT SERVICE!!!! then GOD help the other clients!!!! This has gone on for months now to fix 1 card???????? PATHETIC THIS IS ALL IAM GETTING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

!!!!Automatic reply: Xavier Geldenhuys / Fusion account - [External Email] Fleur, Tim <***> Sun, Oct 18, 2020 at 11:36 AM To: Xavier Geldenhuys <***> Good Day,

Thank you for your email. I am currently out of the office and will return on Thursday 29 October 2020.

Please contact our Regional Suite on *** in my absence.

To ensure we help you with your banking needs, the following call centre numbers are available for you.

· *** for Lost/****** Cards

· *** for Online Banking

· *** for the Banking App

· *** for eBucks Rewards

· *** for Foreign Exchange

As a Private Clients customer, you can chat securely to your team of bankers through interactive messaging and get an immediate response on the FNB Banking App.

Our award winning* Digital Banking services also enables you to conveniently do your banking anytime - anywhere.

Regards

Timothy Fleur Meet Start a meeting Join a meeting Hangouts

3 of 13 Automatic reply: Debit card fusion account - [External Email] FNB

Koopman, Christo Fri, Oct 2, 2:34 PM to me

Good day,

Thank you for your email. Kindly note that I am out of the office and will be back on Tuesday 06 October 2020. In my absence, my emails will be attended to by Jaco Greyling and Johnevan Lindt.

Jaco Greyling: Private Banker

Jaco.Greyling[@]fnb.co.za

Johnevan Lindt: Private Banker Analyst

jlindt[@]fnb.co,za

For assistance on day-to-day banking needs you can contact our Private Clients Service Suite on ***, or log onto the FNB Banking App and chat to a Support Banker via Secure Chat.

Yours Sincerely

Christo Koopman

Private Banker

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WHAT A JOKE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!