IB
Isabella B

1 reviews | Active since Jun 2019

21 Jun 2019, 12:58

FNB worse bank ever

FNB the worse bank ever.My client app**** for a bond with FNB and got a pre approval and for him to get a final approval he was told to go and get a paid up letter for a FNB credit card, it's has been a month since my client has been running from 1 FNB to the other. Why the homeloan department can't just check in their records and give the final approval???? My client doesn't have anymore money for transport to get back to FNB. I called FNB I have been asked to send an email I have done so still no letter from this FNB

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Jun 2019, 14:22
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,

Hello Peter Complaints Team

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