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Ben B
1 reviews | Active since Jun 2021
13 Jan 2023, 14:41
FNB Work from home is just a holiday
Once again FNB prove themselves to be useless. Attached is photo of how long it is taking for them to respond to customer calls. This was the third attempt. The other unsuccessful attempts were 15 min and 18 min. I believe their teams are 'working from home', when in fact they are just on holiday.
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Ben B's updateReviewer Update
13 Jan 2023, 16:24Thank you for your response. We will now see if anyone actually contacts us or the above is just PR promises. I will post again to confirm whether we are contacted or not so that other customers / prospective customers can be given an accurate account of customer service at FNB.
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Ben B's update13 Jan 2023, 16:24
Reviewer Update
Thank you for your response. We will now see if anyone actually contacts us or the above is just PR promises. I will post again to confirm whether we are contacted or not so that other customers / prospective customers can be given an accurate account of customer service at FNB.