FNB WOODSTOCK UNDERSTAFFED AND ***********

I went to Woodstock FNB to have my CashStash and Business Acc linked. After waiting 40mins to be assisted my number was called. The bank wasn't busy at all. They only had ?3 consultants available at the time but have a dozen help desks. After trying to assist me we somehow managed to block my account so I had to go back to another lady at the front to re-enable my account. I had to wait for her to finish with another client for another while and then managed to reset the password and login. Going straight back to the original consultant as instructed she was assisting another client and that took what felt like another 20 minutes. By now I was getting a bit agitated and it was pretty visible I wasn't happy but I didn't want to cause a scene so I waited until she (very slowly) finished with that client so she could assist me further. She did the linking and I signed and left. This afternoon when logging in the account still wasn't linked. I phoned the branch and spoke to the same lady and she said I should call Online Banking, who actually can't help me at all, but kept me waiting online until after hours and by then nobody where able to help me anymore. This is only 1/2 the story..