WN
Waynne N

1 reviews | Active since Dec 2012

18 May 2023, 07:53

FNB Woodbridge, stay away.

According to you a suspicious deposit was made to my account, so you decided to block my account asking for proof of funds which I gladly supp****. 24 hours later my account was still blocked. I asked my wife to go to the FNB Woodbridge branch and take the proof of deposit with, maybe if the branch can also send this through it would speed up the process. My wife also took my ID, bank card and the letter. Your DISGUSTING and DISRESPECTFUL staff refused to assist and accused her in the branch in front of everyone of ''doing *****"'. She asked them to call me to confirm they refused. Your branch manager treated her like a ******** and asked her to leave. She assured them she was also an FNB client, giving them her FNB card, their response was you are not a client here, **** card. This branch manager should be removed unless this is how FNB does business and this is how your treat clients.

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Replies (1)
WN
Waynne N's update23 May 2023, 12:22
Reviewer Update
How pathetic.
Your idea of resolving this is to get the branch manager phoning me looking for excuses.
Nothing has been done, no action taken, no one interested.

Pass the buck and carry on.
I was expecting more. How disappointing

Do what you want, say what you want, treat people like dirt and move on.