1 reviews | Active since Apr 2018
FNB wont refund me and their untrained stuff are horrible
useless customer service, been transfered department to department, seems like non of the agents are authorised to do anythings, all i want is my refund from my loan account. really disapointed and its over a month now
Good day Muzi Sithole,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Personal Loans for investigation and resolution. I have requested that they provide feedback.
Complaint reference number *** was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Muzi Sithole,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Personal Loans for investigation and resolution. I have requested that they provide feedback.
Complaint reference number *** was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)