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Siyakha M

1 reviews | Active since May 2018

20 Dec 2019, 16:19

FNB won't pay me my money

IFNB centurion - I just deposited R9 200 and the ATM went out of service. The FNB staff are telling me we have to wait for 4 days to get a refund . I stand to lose my accommodation because of this and they say they cannot help him. How is this even remoteltreating me fairly . Who has the FSB details I need to lodge a complaint

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Siyakha M's update23 Dec 2019, 11:44
Reviewer Update
On Friday 20 December 2019 I complained and felt hopless as I could not get my deposit .

The manager in the branch , I think her name is Rochel and the other manager is Mthokozisi Tshabalala came to the rescue . They immediately got on board and made sure that I am helped .

I must say I was left feeling happy that FNB has employees who care about customers .

My problem was solved immediately.