BM
Banele M
1 reviews | Active since Jun 2019
10 Jun 2019, 05:52
FNB won't cancel Lifestyle Protection
I have sent FNB numerous emails and even requested via the secure chat to have the Lifestyle protection service cancelled and i have had no joy. My credit card is debited for this service every month and i dont even know what it offers. Honestly speaking i used to love FNB and brag about their service to anyone who would listen but lately i have been so let down by them.
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FNB (First National Bank)'s replyOfficial
10 Jun 2019, 09:22Good day Banele Mabe,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply10 Jun 2019, 09:22
Official
Good day Banele Mabe,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***