KL
Karen L
1 reviews | Active since Oct 2011
28 Mar 2016, 21:23
FNB withholds inward TT payment unreasonably
An inward TT payment was made to my account about 2 weeks ago but FNB withhold the monies and enquires as to the reason of the inward payment. After providing the info to FNB, FNB indicated that the monies would be released but to date, nothing happened yet. Wonder why and how much longer FNB will withhold the monies?
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Replies (1)
FNB (First National Bank)'s replyOfficial
29 Mar 2016, 09:01Hello alwaysk,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 894634.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 894634.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply29 Mar 2016, 09:01
Official
Hello alwaysk,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 894634.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 894634.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)