KA
Ken A

1 reviews | Active since Aug 2020

16 Nov 2022, 09:49

Fnb with unexplainable debits.

Since july fnb put my account on -R1760 and up till date all my effort to find out what happend has turned to deaf hears. All i get is unexplanable and unreasonable answers such as the marchant didnt bank there speed point on time, and then i ask so what happened to the money that was taken out on the day i swiped, that then you come and take same amount again from me a week after. This has been going on for long, but then never made no sense till now. Since they wont respond to me, but keep charging me monthly account fees, guess this is the best way to go about it.

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Replies (3)
KA
Ken A's update16 Nov 2022, 12:56
Reviewer Update
So if i never brought this up here, fnb would have never taken me serious, this just has too stop, the way fnb is treating clients is so poor and umprofessional, the staffs, very disrespectful. This has been going on for months now, taking money twice from my account for items i paid for already and so called unpaid items. Alot needs to be corrected and my money should be returned back to me, i have a ridiculous minus on my account from monthly account fee, how do i get charged and pay a fee when the same bank is not resolving the present issues on my account. This is just too bad #FNB. All you care about is money, charging clients when even not to. Even when it is your fault we still get charged. Very bad.

KA
Ken A's update16 Nov 2022, 12:58
Reviewer Update
I asked the last banker that i spoke to just 1 question, can i swipe my card for R1400 with 0balance? Can i withdraw R1700 from the ATM with 0balance no one could answer me. I have been toased and played around with, my intelligent played with and my time played with having to go back and forth over this issue.
KA
Ken A's update16 Nov 2022, 13:02
Reviewer Update
Intelligence played with, wasted my time, and still yet i get charge monthly account fee. Who us going to pay all that fee? When fnb refused to solve the issue on the account.