1 reviews | Active since Dec 2016

29 Jun 2018, 11:45

FNB with no solutions

I am not happy with how FNB is handeling me as a customer. For months now I have struggled with my credit card facility. I dont want to transfer money into it because I can not even transfer money out of there. Every time it is that my card is not active and I was forced to take a credit account when I opened my account. I feel it is ********l to hold my money I worked for away from me because they forced me to open a credit account and I need to pay for the service but I cant even transfer money out of it but easily transfer money into it. Its *****

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Jun 2018, 12:57
Official

Good day Nicolaas Coetzer,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Credit Card who will investigate the matter and provide feedback.

One again I apologise for the frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)