1 reviews | Active since Dec 2015
FNB With Appalling service as always!!!
On Thursday 20/12/2018, i went to the ATM inside of the branch in Fordsburg to make a deposit of R8170 in which only R620 was credited to my business account. I lodged a dispute in the branch immediately with Kamogelo, Employee Number: F ********** , who then assisted with completing the form. The ATM Number is ATM ********** 9. I have been going to the branch since Friday 21/12/2018 and i keep getting the run around, even the call centre cannot assist me to get the remainder of R7550 credited to my account as soon as possible. Yesterday 24/12/2018, i went to the branch again and they informed me that they will give me a call in which they have not till now i am still awaiting their call. This is business money, i am tired of the run around and need this resolved asap as i need this money.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards Hello Peter Complaints TeamRobyn Hay*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards Hello Peter Complaints TeamRobyn Hay*** (option one)