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Sinenhlanhla M

1 reviews | Active since Sept 2011

04 Nov 2020, 14:38

FNB WILLS is horrible

Our mom passed on 15 April 2020. She had a will with FNB. The process started on lockdown level 5. Each month the case is sent to other people who conveniently 'lose' documents! So for 6 months we been reminded that our mom is late! Each month we must submit our details.

I am a loyal fnb account holder and at this point. I want to close my accounts!

Disgraceful

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Replies (1)
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Sinenhlanhla M's update04 Nov 2020, 15:31
Reviewer Update
How does that help? How can it possibly take so long for a will be settled? How do you lose our documents 3 times? I'm baffled! A whole legal department?!

Thank you for convincing me not to have a will with you. In fact, I will be moving my accounts elsewhere.