1 reviews | Active since Feb 2017
FNB will ***** you with no Vaseline.
I emailed FNB in April to request two bank cards (Credit card and Debit card) to be delivered to me in Vietnam. I received no response at the time from the relevant parties even though when speaking to someone through the banking app, I was told that that was possible. Fnb then proceeded to send my bank cards to my branch in Durban even though I stated in April that I am not in the country
I eventually managed to get contact somewhat recently with Potlako Leolo who assisted me but informed me that I need to accept a delivery fee. Which I did but then I was further charged for another ****ing card when this mix up was not my fault. I queried this but received no feedback from Letlako Leolo
I kept silent and received an email of delivery.
I received my package today and there is only ONE ****ing bank card but I requested two.
FNB card division, you need to fix this ****. I work in the financial industry, assisting customers in a similar manner and I would've had a good word from my manager about this, you really are messing around with me. SORT THIS OUT and SOMEONE CONTACT ME. and be smart enough to use the International dialling code when you call me.
I've sent multiple emails and FNB has my contact details. fix this.
