jM
jupiter M

1 reviews | Active since Mar 2009

20 Nov 2017, 19:56

FNB - Will you help me before my funeral?

I app**** for a business credit card on 22 september 2017. i have since been to the business manager personally at least 4 times, and been given endless reasons for the delay. In principle the application was approved immediately. I still do not understand what the delay is, as most of my transactional accounts are with FNB, which provides a very good history. Please escalate this to a level of minimum competence. thank you

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Nov 2017, 09:05
Official

Hello
jups007,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)