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jbvjaarsveld J

1 reviews | Active since Nov 2010

25 Sept 2019, 09:15

FNB will not stop loading old account onto credit bureaus despite court order.

I have been sequestrated and eventually I app**** for Rehabilitation, which the High Court approved. All accounts were removed from my credit record, except for FNB who deem themselves to be above the law. The two accounts which formed part of the insolvent estate are updated every month by FNB as open/current accounts and shown as arrears. So even though the credit bureaus adhere to the court order and remove the account, by the 1st of the month FNB just adds the account back to the credit bureau and shows it as open/in arrears.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Sept 2019, 12:11
Official
Good Day 

 Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is   ***

Regards

 Hello Peter Complaints Team 

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