SC
Sherwin C
1 reviews | Active since Jul 2014
24 Nov 2020, 20:49
FNB will not cancel Covid Loan even after settlement
I’ve settled and requested to cancel my FNB COVID loan on 1 October 2020. It’s been almost 2 months and FNB has yet to close my account. I’ve tried through various channels to have this issue rectified with no success. RB Jacobs advised on 20/11/2020 that their Retail Service team have been notified and will be in contact with me. I have not heard anything since then even after trying to follow up with them.
FNB please close my Covid loan. The last reference number is was given is ***
Helpful (0)
Replies (1)0
Replies (1)SC
Sherwin C's updateReviewer Update
25 Nov 2020, 19:55It’s been almost 24 hours and the account is still active. I’ve also not received any feedback from FNB. Im given reference numbers, but nothing more than that. Please escalate this query
SC
Sherwin C's update25 Nov 2020, 19:55
Reviewer Update
It’s been almost 24 hours and the account is still active. I’ve also not received any feedback from FNB. Im given reference numbers, but nothing more than that. Please escalate this query