FNB will humble you shem...don't even try them

At the worst moment in your life "the best digital bank in Africa" will humble you. Thank you for the motivation. It takes 3 minutes to open an account on the banking app but you have to fill in THREE(3) separate forms to apply for payment relief on a home loan, although you've never missed a single payment all these years. You have to find your tax number (I only use this when I file in July), name all your assets and their value, provide an affidavit on why they should even consider you (in times of Covid). Once you email the documents, you don't even get an acknowledgement of receipt, so you sit wondering like an idiot. This is why I ended up here, just staring at my computer. I threw away my vision board, I have only 1 immediate dream...I can see myself walking out of FNB after closing my account of 13 years. If ever I needed motivation to pay off debt faster, this was it. Thank You! PS: I had the same conversation with Standard Bank over the phone, whole process took less than 5 minutes and I had the confirmation email when I hung up. Humanity!