AS
Andrew S

1 reviews | Active since Feb 2018

01 Mar 2018, 17:02

FNB will drive me to suicide

I have already posted a review here as it was the last thing I could think of to get FNB to act. Evidently even this does not work. I am not thinking maybe I should approach the small claims court to retrieve my money. Because FNB seems unwilling to resolve my problems or even answer queries, payments to beneficiaries from my account are beginning to fail. So I may face legal action soon.

Has anyone got any advice?

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Mar 2018, 08:26
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to FNB Premier Resolution Centre and have requested that they provide assistance and to make contact with you to address your concerns.

I again apologise for any inconvenience caused.

Kind Regards,

Hello Peter Complaints Team

*** (option one)