MD
Martin D

1 reviews | Active since Feb 2017

19 Apr 2018, 12:15

FNB will cause you financial stress!!

After 3 weeks of up and down...being approved for a credit card, signing 4 different agreements and quotations and being promised delivery of my card 3 times....still nothing is happening...they requested 3 payslips...which i submitted....they requested that i sign a quotation once more...i did it...and now...after all these approvals...and acceptance of my payslips...i get told they need an ITA34 to verify why my income was R6000 more in February...which is obviously because I am a commission earner...and that a person named Mozwanele or whatever messed up...and they cannot give me a credit card...this is completely useless service. Which i have been experiencing from 2015...and yet they still do not fail to disappoint...once again...fnb is the worst and i will make sure every person on social media knows it...

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Apr 2018, 14:24
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***