PM
Peruvian M

1 reviews | Active since Jul 2018

13 Jun 2019, 18:45

FNB where Customer Service is not valued

If you're craving disservice switch to FNB. Even better switch to premier cheque so that you can pay more to be more disadvantaged. Ir has been 64 days since I asked for help for a transaction that happened on the 30th of April 2019. Today i have spoken to 13 people and sent 6 separate complaints and 2 complaints against *********** staff of premier bank. I should have kept my ass at Capitec where i never had a single issue for 6 years. I haven't been with fnb premier for more than 2 years and there's something every month. If they are not charging for cards i never order nor received they are taking two months to process a single transaction.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Jun 2019, 10:37
Official
Good Day Peruvian Moriri
  
Thank you for bringing this to our attention. 
We acknowledge your complaint. 
It has been routed to the relevant department and feedback will be provided shortly. 
I do apologize for any inconvenience caused. 

Ref: ***NF 

Regards, 
Hello Peter Team 
Tel number: ***