1 reviews | Active since Sept 2011
#FNB what a mess?
They changed my banker and failed to to notify me. The New banker is permanently unavailable, cellphone on voice mail, someone else answers Banker’s direct line and tells you that she not in. Let’s massesges for her to call me back for a month now. I don’t even have her email address. They can’t assist since they don’t have my bank card number. I sent a secure msg on Friday they have not responded, while they are supposed to respond with 48 hours. What’s happening to FNB? #FNB THE BANK THAT CAN F@*# YOU
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***