EM
Eve M

1 reviews | Active since Mar 2018

13 Feb 2020, 08:21

FNB what a horrible bank Blocked cards are used for *****

Blocked cards are being used for ***** at this bank, since I closed and blocked my card on the 17th of January 2020 but my card are used for *****. This nonsense been going on in my account from the 23rd of January and the whole week from 28th to 31st money being taken out of my account. I report this matter my but no one told me how can my blocked card be used. They returned all my monies on the 3rd Feb I thought it is done they fixed ithowever no one assured me. Now today on the on the 13th it's happening again. Fnb is horrible bank now they forcing me to use their bank because I have revolving loan, they care of what I'm going through on the ***** that is been happening in my account.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Feb 2020, 14:41
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

 Hello Peter Complaints Team 

*** 
EM
Eve M's update15 Feb 2020, 02:46
Reviewer Update
The problem is continously happening and fnb can't solve it. Block card are being used it happened again sort this problem please.