AB
Andre B

1 reviews | Active since Apr 2011

11 Feb 2019, 13:37

FNB & WESBANK USELESS

FNB willing to offer me loans but FNB WITH WESBANK not willing to offer me vehicle finance for R130 000. Please explain this!!! Received the WORST service from WEBANK - Thembi Mahlasi, Kante Bila, Riley Pretorius. Takes you 72 Hours to provide feedback only to tell a client you are not willing to help. Really pathetic.

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Replies (2)
AB
Andre B's update11 Feb 2019, 13:53
Reviewer Update
Thembi Mahlasi, Kante Bila, Riley Pretorius provides **** service and does not care about client satisfaction. All looking for excuses to decline the application. FNB AND WESBANK useless as one.
FNB (First National Bank)
FNB (First National Bank)'s reply11 Feb 2019, 15:52
Official
 Good Day Andre, 
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. 
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback. 
Kind Regards,  Hello Peter Complaints Team *** (option one)