DC
Deidre C
1 reviews | Active since Nov 2018
16 Oct 2022, 11:32
FNB WEBSITE DOES NOT WORK - FOREX IMPOSSIBLE TO FIND
FNB new website looks unfinished and not user friendly at all. Trying to accept forex received but one cannot find it at all.
What will happen now is that i will receive a SMS telling me that FNB will be in touch with me after i post this review but guess what i have never had anyone actually get back to me. So FNB dont bother sending me a SMS just sort out your website - it looks like an amateur designers first attempt at a website and now it does not even work.
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Deidre C's updateReviewer Update
16 Oct 2022, 12:11 And this is the response I received for above complaint - while the SMS says i will forfeit the Forex paid in, in 4 days. Wonder which happens first.
Dear Valued Customer
FNB High Priority Complaint reference ***NF has been sent to Customer Resolution Centre. ***.
A Consultant will contact you within 24-48 Business hours.
Dear Valued Customer
FNB High Priority Complaint reference ***NF has been sent to Customer Resolution Centre. ***.
A Consultant will contact you within 24-48 Business hours.
DC
Deidre C's update16 Oct 2022, 12:11
Reviewer Update
And this is the response I received for above complaint - while the SMS says i will forfeit the Forex paid in, in 4 days. Wonder which happens first.
Dear Valued Customer
FNB High Priority Complaint reference ***NF has been sent to Customer Resolution Centre. ***.
A Consultant will contact you within 24-48 Business hours.
Dear Valued Customer
FNB High Priority Complaint reference ***NF has been sent to Customer Resolution Centre. ***.
A Consultant will contact you within 24-48 Business hours.