FNB- we WON’T help you

What kind of people work at FNB? Their motto might be “How can we help you?” but in all honesty, no one at this bank has any idea of the meaning of the word help. For 7 years, I have had a bond with FNB. When things got really bad, I signed up for debt review. However, Debt Busters decided to not pay my bond for 2 months this year, throwing me into arrears. (When I was unemployed last year, I still managed to make FULL bond payments for 5 months and part payments for 3 months). FNB has been on my case RELENTLESSLY for over a week now. I have spoken to one of their legal consultants, and I explained that I could not pay the arrear amount. If I had that kind of money, I would not have been under debt review. I asked if they would extend the loan period and the simple reply was that “FNB does not restructure”. I was asked to forward documentation to the legal consultant and this was then to be forwarded to her managers. I asked if I could continue to pay my bond for 3 months, with an extra R300- all I could afford- until I could sell the property, something I did not want to do, but due to the threats of “attachment and auction and blacklisting”, I was forced into doing. The reply was no, I had to pay an extra R500 a month for three months, AND THEY WILL CONTINUE WITH LEGAL PROCEEDINGS unless I pay up or produce guarantees on the sale of the property!!! So in effect, despite being in a difficult position, I must find money AND have legal proceedings brought against me- I can’t understand why they think I will pay extra money for the same outcome! This is a 7 year old bond. The interest I have paid off nearly covers the FULL bond I was originally granted- only R45000 short of the loaned amount. And this is the treatment I receive. Today I received yet another email (if it’s not an email, it’s an SMS) informing me on the legal action that has been instituted against me and demanding the outstanding amount. Again I ask, what kind of people work for this bank? No body I have spoken to can believe the SHOCKING treatment I am receiving from them. Two things are for certain: I hope that “the managers” at FNB fall upon hard times. It’s easy to make demands of people when you’re sitting on top, so I hope and pray that they sink to the bottom and have people kick them when they are down. The relentless bullying, threatening and badgering when the property is ON THE MARKET AND YOU ARE GUARANTEED EVERY LAST PENNY BACK IN ADDITION TO HUNDREDS OF THOUSANDS YOU HAVE ALREADY MADE OFF ME IN INTEREST OVER 7 YEARS AND YOUR CURRENT “COMPOUND INTEREST”! The other thing I am certain of is, one day, then my feet are back on the ground, FNB will be THE LAST place I will ever take my business to again. Your treatment of clients is disgraceful and your motto, a blatant lie.