1 reviews | Active since Jun 2016
FNB - we will shut your business down with no notice!
<p>My company, Recoveries Direct CC, opened 2 bank accounts with FNB just more than a year ago. We submitted all FICA documents. On 24 June 2016 - with no notice to us, the accounts were frozen. After hours of trying to speak to them, we were told that it was because of FICA documents (which they already had). After sitting in their Bryanston branch for 4 and a half hours, we were told that the accounts would be opened. It wasn't. After another 3 hours of telephone calls and illogical explanations (such as that our FICA "situation" was with the auditors but that we can't speak to them because they dont have phones) and being told that we can log a complaint if we are not happy, we managed to get the accounts unfrozen. </p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 953795.
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 953795.
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)
Thank you for making contact with us.
This serves as confirmation that your concerns has been received and noted. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: 953808
Kind Regards
Complaints Resolution
Melinda Duvenhage
Email address: **********
Tel number: ********** (option one)
Thank you for making contact with us.
This serves as confirmation that your concerns has been received and noted. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: 953808
Kind Regards
Complaints Resolution
Melinda Duvenhage
Email address: **********
Tel number: ********** (option one)
