1 reviews | Active since Jul 2010
FNB - We DON\T want to help you"
My daughter was in a motor accident which prevented her from working for an extended time. With 2 small kids as a single parent she had to beg and borrow just to survive the period for the RAF to eventually settle her claim.<br> Having settled the claim and having a court order to the effect of the pay-out, which unfortunately will apparently take another 6 months to pay out, she approached FNB, of which she is a current client, for loan/overdraft to get her through the period till final pay-out of the RAF claim.<br> First of all the consultant, Mpho, flatly refused to assist in any manner, but merely kept on stating that she has had no \salary"in her account. He was not interested in the fact that she has her own business and could not draw a salary due to the accident.<br> On my insistence the manager"
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to Banking Channels who will contact you shortly.
Complaint reference 655790 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to Banking Channels who will contact you shortly.
Complaint reference 655790 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
