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Ann D
1 reviews | Active since Mar 2015
09 Nov 2018, 06:12
FNB - we care? NO WE DO NOT
Once again I have been terribly let down. I have contacted Cheryl Wheeler 6times via email and she has ignored my plights. This year I have had the worst experience with fnb, money going off early instead of off my salary. Which now means my family will not have food. I am beyond tired of this.
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Replies (4)AD
Ann D's updateReviewer Update
09 Nov 2018, 09:40Still no response drom FNB. So very dissapointed
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Ann D's update09 Nov 2018, 09:40
Reviewer Update
Still no response drom FNB. So very dissapointed
FNB (First National Bank)'s replyOfficial
09 Nov 2018, 10:45Good day Ann,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply09 Nov 2018, 10:45
Official
Good day Ann,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
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Ann D's updateReviewer Update
09 Nov 2018, 10:48Let us now hope they contact me. The amount of stress FNB has caused me is enough to make me ill
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Ann D's update09 Nov 2018, 10:48
Reviewer Update
Let us now hope they contact me. The amount of stress FNB has caused me is enough to make me ill
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Ann D's updateReviewer Update
09 Nov 2018, 12:16Still.6hrs later and no contact
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Ann D's update09 Nov 2018, 12:16
Reviewer Update
Still.6hrs later and no contact