FNB - we cannot help you?

FNB - how can we help you?

Well it seems you cannot.

As a premier account holder I informed you prior to travelling abroad. My card was activated and I was transacting successfully...for a month. Now all of a sudden my activated card cannot transact abroad anymore.

I have sent various mails and spend hours on the phone to your call centre. No one can tell me why my card does not work anymore - why I cannot transact at a visa approved atm. I have spoken to dozens of consultants from premier, card division, forex name it. I have sufficient funds. Its been a week now struggling to get this sorted out.

All I can say it seems FNB does not seem to be dependable when travelling abroad.