LR
Lerato R
1 reviews | Active since Jun 2010
19 Jun 2019, 08:55
FNB - We are not interested in helping you. Should be your slogan!
I cant get over how terrible the service at FNB is. I have paid my credit card in full and now I would like to close it, but FNB will just not call me back to verify me and allow me to close this account. On Saturday I called requesting account details to pay this account they called me back to verify me with ease and now when I want to close it its upheaval! FNB close my credit card account! This is the 2nd bad review I have for FNB in less than 2 months!
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FNB (First National Bank)'s replyOfficial
19 Jun 2019, 10:42Good Day Lerato
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***
Regards,
Hello Peter Team
Tel number: ***
FNB (First National Bank)'s reply19 Jun 2019, 10:42
Official
Good Day Lerato
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***
Regards,
Hello Peter Team
Tel number: ***