AL
Alice L

1 reviews | Active since Apr 2016

03 Jul 2019, 11:50

FNB WATERFRONT, FAULTY ATMS

I have nothing good to say about FNB Waterfront, their ATM's have been faulty for over a year now, resulting in numerous unsuccessful trips before and after work on a daily basis. I complained to the floor manager and was told that many people complain about the ATM'S???? It is frustrating for business owners who need to deposit their cash, as well as a safety risk walking up and down to a bank that does not about the situation

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Jul 2019, 12:19
Official
Good day Alice Liebenberg, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

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