Fnb wasting my time

So for a second month now you are taking money of my account before the time to put on my credit card that I've already paid. Never mind the fact that it's only supposed to be paid in a few days time.

45 minutes wasted with unhelpful *********** operators. I'm late for work.

What is your motto how can we help upu big joke, more like how can we raise your stress levels and mess up.your day.