JB
Jeandré Boyens

1 reviews | Active since Mar 2017

07 Nov 2017, 14:13

FNB wasting my data!!!

Every time I log into fnb online banking they send me an e-mail notification and a notification on my phone via the app. I do not mind the notification through the app but why e-mail me also??? I phoned online banking support and they said they cant remove the e-mail notification. Looks like the only solution is to delete my current e-mail address because of FNB's messed up system they are using.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Nov 2017, 17:07
Official

Good Day Mr. dre_b

Thank you for bringing this matter to our attention, we apologize for the service experience.

We have relayed your matter to the relevant business unit for urgent attention and you will receive feedback in 24 to 48 working hours. Your reference number in this regard being as follows:***NF

Thanks

Regards

Rahim Salamaan

FNB Hello Peter Desk