FNB vs Small Business

I am an Entrepreneur with my Business Account held with FNB.

My main business requires me to have a cash box on hand, so I'm always in the bank making change.

It frustrates me to my core the fact that FNB simply makes no effort to accommodate those of us who rely on their Teller services.

These Teller stations have been removed from most of their branches and so, forces us to go to only certain branches (likes in Malls) to do our business. As a result, there is always a long wait to complete even the simplest of tasks.

What really irritates me to my core, is after FORCING us all in to a handful of branches, FNB couldn't be bothered to even fully staff the Teller section!!

So we have a long queue of people all waiting for that SINGLE Teller to become available!!

Case in ooint: I've been sitting at this Tokai Branch for over an hour now to make R500 change. This time spent sitting here and literally cost me more than R500 in sales already!!

Did I expect a queue? Ofcoz. Did I plan some time to spend here? Ofcoz Did I expect to STILL BE SITTING into1h30mins later with still a zillion ticket numbers before mine? Pffffffffft.... Who ever plans to have such bad luck.

I've made so many complaints before, but I guess my issues are too small for such a big corporate who already has my monthly billing fee in their account.

I give up with FNB.