JT
Jacques T

1 reviews | Active since Jan 2018

08 Jan 2020, 15:12

FNB Vredenburg worst

Fnb Vredenburg probably one of the worst fnb branches. Today for the second time my money was swallowed by a atm while trying to deposit. The first time it was R 20 000 and the second time it was R15 100. Every time they tell me I have to wait 48 hours for my money. It is my money and i have a deadline to pay on the day so I cant wait. They are not even willing to prioritize my request. It is not small change. Just because their machines ain't up to date or gives problems I, the customer should suffer. the worst part is the first time it happened they just shoved me in a quee and did not say what i should do or anything. every time I get Fnb Vredenburg probably one of the worst fnb branches. Today for the second time my money was swallowed by a atm while trying to deposit. The first time it was R 20 000 and the second time it was R15 100. Every time they tell me I have to wait 48 hours for my money. It is my money and i have a deadline to pay on the day so I cant wait. They are not even willing to prioritize my request. It is not small change. Just because their machines ain't up to date or gives problems I, the customer should suffer. the worst part is the first time it happened they just shoved me in a quee and did not say what i should do or anything. penilised because I cant pay my suppliers and they take their time to give my money back. I think you should make up for this and get Vredenburg branch up to standard.

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Replies (2)
JT
Jacques T's update08 Jan 2020, 15:42
Reviewer Update
can call me on ***. Waiting for you're call
JT
Jacques T's update10 Jan 2020, 12:08
Reviewer Update
so 24 to 48 ours now turned into 72 hours... They are withholding my money. This is thievery. If they don't compensate me with the waiting period I will take it up with NCR. This is unacceptable for a bank. And I am still waiting for a call on the above number.