TM
Teresa M

1 reviews | Active since Jul 2010

06 Dec 2016, 13:28

FNB VISA Card not delivered

<p>Dear Sir / Madam, </p> <p> </p> <p>I am really getting very upset because nobody can tell me when i am going to receive my FNB Gold Cheque Card. I got a sms two weeks ago that it has been sent for delivery but i still have not received it. The Three RIvers branch can also not assist me in tracking this card. It is December and Christmas is around the corner but i cant shop because i dont have a card. Please help !</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Dec 2016, 15:13
Official

Good day Ms. Teresa123

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is ***.

We assure you that this matter will receive the due attention it deserves and you will receive feedback in 24 to 48 working hours.

Thanks Regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***