1 reviews | Active since Jul 2011
FNB/VISA ACCEPT ********** EBAY/PAYPAL TRANSACTION
An item purchased on eBay via PayPal was found on delivery not to be as described. The ********** supplier refused to effect a refund and First National Bank - Visa Credit Card reversed the transaction but later brought it back despite their statement<br> <br> \When you use a Visa card to shop online and there is a problem with the transaction, for example you did not receive the merchandise you ordered or you receive damaged, defective, or counterfeit merchandise or the merchandise or service did not match what was described, you should get in contact with the merchant which sold you the goods immediately. If you cannot resolve the issue with the merchant, you could dispute the transaction by contacting your card issuer\"<br> <br> So despite their inferences FNB and VISA do not cover you for ********** transactions<br> <br> <br> "
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 870295.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 870295.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
