1 reviews | Active since Jan 2018
FNB violating Debt Review Customers
I have previously published a review regarding In Duplum common law practices where my account has increase 5 times in value since the account went under debt review. The account with an initial value of R5000.00 has become a whopping R29000.00.
If the correct policy was app**** the account should have doubled to R10000.00 which I accept. I have paid roughly R200.00 per month for 53 months Sep 2013 to Jan 2018. That would have covered the original debt plus the interest and penalties in excess of the R10000.00
Good day Neil Naidoo,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Debt Review Centre who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Neil Naidoo,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Debt Review Centre who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)