SM
Siamisang M

1 reviews | Active since Jul 2012

03 May 2016, 16:36

FNB Violates NCA Act

FNB gave me credit of R25 400 that I cannot afford and do NOT want. I simply app**** for a credit limit INCREASE TO R25000 from R18500. Instead FNB gave me a brand new private client credit card account without checking my affordability. Remove this card immediately from my profile! Contact ***

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 May 2016, 08:37
Official

Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.

Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently. 

Regards        

Complaints Resolution

Melinda Duvenhage

Email address: ***

Tel number: 087 *** (option one)