SM
Siamisang M
1 reviews | Active since Jul 2012
09 May 2016, 14:54
FNB violates NCA
<p>FNB issued a credit card without an affordability check. I app**** for a limit increase and ended up with an additional credit card instead. I do NOT want a second credit card, I cannot afford it!!</p> <p>its been 2 weeks now and was promised that by now the second account will be closed. It is not closed. I am busy incurring fees for a credit card I do not want.</p> <p>i have made several phone calls and been to a branch still no resolution... My contact is ***</p>
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FNB (First National Bank)'s replyOfficial
14 May 2016, 08:31Please accept our sincerest apology for the delay with your request. We have experienced some technical difficulties during the migration of the new site.
Your concerns have been escalated to FNB Credit Card to investigate and provide you with feedback.
Your complaint ref number is 922366.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)
Best regards,
FNB (First National Bank)'s reply14 May 2016, 08:31
Official
Please accept our sincerest apology for the delay with your request. We have experienced some technical difficulties during the migration of the new site.
Your concerns have been escalated to FNB Credit Card to investigate and provide you with feedback.
Your complaint ref number is 922366.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)
Best regards,