SM
Siamisang M

1 reviews | Active since Jul 2012

09 May 2016, 15:00

FNB violates NCA

<p>FNB violated the NCA by issuing me a credit card that I cannot afford!!</p> <p>&nbsp;</p> <p>i app**** for a credit limit increase, instead I was given a brand new credit card that I cannot afford!! I now have two active credit cards under my name &amp; incurring bank charges for both!!</p> <p>&nbsp;</p> <p>ive been through the process of calling FNB to try to rectify thos. Right now ins sitting gat an FNB branch but cannot get assistance because the staff at the branches does not have the power to close credit cards?!?!?</p> <p>&nbsp;</p> <p>correct this FNB, you cannot just stick me with a debt I cannot afford!!! Cancel / shut down this credit card I've been patient for 2 weeks now</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 May 2016, 08:34
Official
Please accept our sincerest apology for the delay with your request. We have experienced some technical difficulties during the migration of the new site. Please be advised that your complaint has been logged and escalated to FNB Credit Card to investigate and provide you with feedback. Your complaint ref number is 922366. Kind Regards Complaints Resolution Tracey Sonickson Email: *** Tel Number: *** (Option One)